To The Editor:

In this time of crisis (and at all other times, too) it would do us good to remember the mission statement of the Phoenix, Ariz., Fire Department:

Prevent Harm, Survive, and Be Nice.

That mission statement reflects the values of the department’s late legendary Fire Chief (retired) Alan V. Brunacini, who urged us to “Always be nice: Treat everyone with respect, kindness, patience and consideration.”