Details for 374407

Updated

5824 Hwy. 100
Washington, Mo.
636-239-6500

Schicker Automotive Group
offers exceptional pay,
401(k), health insurance
coverage, and a great
working environment!
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance

We are currently looking to hire a

SERVICE ADVISOR
and SERVICE
ADVISOR
TRAINEE
Join our
winning automotive
service team
— APPLY TODAY!

• Referral program
• Vision insurance
• Paid vacation

Service Advisor and Service Advisor Trainee Job Duties:
• Answer incoming telephone calls promptly and courteously and
make every effort to satisfy the caller’s inquiry.
• Schedule service appointments. Obtain customer and vehicle
data prior to arrival when possible.
• Promptly meet and greet service customers in a friendly and
courteous manner.
• Test drive the vehicle with customer as needed to confirm the
problem or refer to test technician.
• Write up customer’s vehicle problems accurately and clearly on
repair order. Properly document any changes.
• Refer to service history, inspect vehicle, and recommend
additional needed service.
• Obtain properly documented telephone approval for all add-on
sales when customers are not at the dealership.
• Serve as the liaison between the customer and technician,
ensuring the customer’s needs are understood by the
technician and the needed and recommended service/repairs
are understood by the customer.
• Provide the client with an accurate estimate of repair or
maintenance cost, and/or a minimal diagnostic fee with
explanation of associated cost, detailing problems and
pertinent information, and secure client authorization of repair
or service.
• Check on progress of repair throughout the day. Contact customers
regarding any changes in the estimate or promised time,
explain cost and time requirements in detail, and get proper
authorization before any additional repairs are performed.

Send resume to:
5824 Highway 100,
Washington, MO 63090
Or Apply In Person

Supplemental Pay:
• Salary based on experience
• Bonus plan