Details for 372373

Updated

Schicker Automotive Group

FULL-TIME
EMPLOYEE
We are currently looking to hire a
SERVICE ADVISOR TRAINEE
Schicker Automotive Group offers exceptional pay, 401(k),
Health Insurance Coverage, and a great working environment!
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance

• Referral program
• Vision insurance
• Paid vacation

Service Advisor Trainee Job Duties:
• Answer incoming telephone calls promptly and courteously
and make every effort to satisfy the caller’s inquiry.
• Schedule service appointments. Obtain customer and
vehicle data prior to arrival when possible.
• Promptly meet and greet service customers in a friendly
and courteous manner.
• Test drive the vehicle with customer as needed to confirm
the problem or refer to test technician.
• Write up customer’s vehicle problems accurately and
clearly on repair order. Properly document any changes.
• Refer to service history, inspect vehicle, and recommend
additional needed service.
• Obtain properly documented telephone approval for all addon sales when customers are not at the dealership.
• Serve as the liaison between the customer and technician,
ensuring the customer’s needs are understood by the
technician and the needed and recommended service/
repairs are understood by the customer.
• Provide the client with an accurate estimate of repair or
maintenance cost, and/or a minimal diagnostic fee with
explanation of associated cost, detailing problems and
pertinent information, and secure client authorization of
repair or service.
• Check on progress of repair throughout the day. Contact
customers regarding any changes in the estimate or
promised time, explain cost and time requirements in detail,
and get proper authorization before any additional repairs
are performed.
Supplemental Pay:
• Bonus plan

• Salary based on experience

Send Resume to: 5824 Highway 100, Washington, MO 63090
Or Apply In Person

Join our winning automotive service team
— APPLY TODAY!

5824 Hwy. 100 • Washington, Mo. • 636-239-6500