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The oversight group's findings are based on interviews with ArmorGroup guards, documents, photographs and e-mails that it says depict "Lord of the Flies" conditions. The reference is to the 1954 novel by William Golding about a group of British schoolboys who are stranded on a desert island and try, but fail, to govern themselves in a chaotic setting.
One e-mail from a guard describes lurid conditions at Camp Sullivan, the guards' quarters a few miles from the embassy. The message described scenes of abuse including guards and supervisors urinating on people and "threats and intimidation from those leaders participating in this activity."
Photographs show guards and supervisors in various stages of nudity at parties that took place from the housing of other supervisors.
Multiple guards say these conditions have created a "climate of fear and coercion." Those who refuse to participate are often ridiculed, humiliated or even fired, they contended.
ArmorGroup's management is aware of the conditions but has not stopped it or disciplined those responsible, the letter says. Two supervisors alleged to be the worst offenders have been allowed to resign and may now be working on other U.S. contracts, the group said.
Wackenhut Services, ArmorGroup North America's parent company, had no immediate comment on the allegations.
State Department spokesman Ian Kelly told reporters Tuesday that Clinton has been apprised of the allegations. The group also sent the letter to the State Department's inspector general, the independent Commission on Wartime Contracting and members of Congress.
"These are very serious allegations," Kelly said, adding that the State Department has been talking to the contractor about "addressing deficiencies in their performance."
The group's investigation found sleep-deprived guards regularly logging 14-hour days, language barriers that impair critical communications, and a failure by the State Department to hold the contractor accountable.
The State Department has been aware of ArmorGroup's shortcomings, the letter says, but hasn't done enough to correct the problems.
It cites a July 2007 warning from the department to ArmorGroup that detailed more than a dozen performance deficiencies, including too few guards and armored vehicles. Another "cure notice" was sent less than a year later, raising other problems and criticizing the contractor for failing to fix the prior ones.
In July 2008, however, the department extended the contract for another year, according to the notice. More problems surfaced and more warning notices followed. Yet during a congressional hearing on the contract in June, State Department officials said the prior shortcomings had been remedied and security at the embassy is effective.
The contract was renewed again through 2010.
Nearly two-thirds of the embassy guards are Gurkhas from Nepal and northern India who don't speak adequate English, a situation that creates communications breakdowns, the group says. Pantomime is often used to convey orders and instructions.
