New Trenary Building Features Are Customer Friendly - The Missourian: More News

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New Trenary Building Features Are Customer Friendly

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Posted: Wednesday, November 7, 2012 6:45 pm | Updated: 9:12 pm, Sat Jun 22, 2013.

The new Jim Trenary facility in Union features an additional 6,000 square feet than in the previous building, but most of the improvements are geared toward customers, according to General Manager Mike Davis.

He said the new drive-in service bay is screened from the noise and smell of the shop, and the parts department is secluded from the mechanics area.

Davis added that upgrades to the service department were major goal when the new 21,000-square-foot facility was built, including a car wash.

“The best features we have are for the customers,” he said. “We did a great job out of the other building, but we hope to improve sales and service out of the new facility.

The building features an “open air” show room. The sales area is not cluttered and there are no salesperson offices.

“The other building was 32 years old,” said Davis. “It was dated and not customer friendly.”

According to Davis, the Trenary building was purchased from Bud Anderson in 2003.

“We had every intention of building a brand new facility to improve the image of the city of Union,” said Davis.

The construction project was a union job and included local crews. It was financed through the Bank of Sullivan.

“We used as many local contractors as possible,” Davis said. “Our goal was to use as many local people as possible.”

He added that inventory has grown on the new lot from about 80 new vehicles to 230 new vehicles. There also are more used cars on the lot.

The new lot is blacktopped, and there are more parking spaces than at the previous building.

“We are a small town dealer with a big city inventory,” he said.

The new building is located at 1001 N. Highway 47.

“For the customers everything has improved,” said Davis. “It makes the experience more enjoyable.”

Plans calls for a new Fricks Market building where the previous Trenary was located.

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