Residents in all three wards have voiced concerns to their aldermen recently about hard water.

The aldermen discussed the complaints at the March 4 board of aldermen meeting, but neither the aldermen nor the citizens had contacted the water commissioner.

The city tests water daily for hardness, fluoride and chlorine, according to Robert Brueggemann, water and sewer commissioner, who happened to be present at the meeting.

“That was the first I heard of the complaints,” Brueggemann said.

One alderman also mentioned excessive chemicals in the water.

“We do have hard water,” Brueggemann said. “We soften it to about half the capability, but if we made it softer, it might begin to taste salty.”

Aldermen from all three wards reported calls from citizens complaining about hard water.

“I’ve been receiving complaints of excessively hard water on the east end of town,” Ward 1 Alderman Mike Bates said.

Ward 2 Alderman Carol Johnson said she also heard complaints about hard water in her ward.

“I’m also hearing it in the Cedars (subdivision),” Ward 3 Alderman Mike Pigg said. “There seems to be a high concentration of minerals in the water. We had blockage in gate valve in my basement recently.”

Mayor Herb Adams also said he has heard comments about the water.

“There is something going on,” Adams said. “I’ve been hearing it.”

Brueggemann said if aldermen or citizens with questions had contacted him prior to the meeting, he would have had answers.

Anyone with concerns about the water can contact Daphne Lindemann at city hall, and she will contact Brueggemann.

“I’ll check it out,” he said.

Brueggemann said the current softening system is not consistent, but with the installation of the new SCADA system which softens the water throughout the city and at all times of the day will be more consistent.

“The water is clean and of course tested all the time so there is no issue there,” said City Administrator Harold Selby.

The water is tested for bacteria content every other week, Brueggemann said. Samples are delivered to the health department in Union, which takes them to DNR in Jefferson City.

If the samples show any unsafe contents, DNR notifies Brueggemann immediately.

“These are 24-hour samples,” he said. “We’ll know right away if anything is wrong.”

Any citizen who turns on the faucet and sees a problem with the water will get the fastest answer by calling the water department at 636-271-0500, extension 4.