Pet Policies Vary at Washington Stores - The Missourian: Business

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Pet Policies Vary at Washington Stores

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Posted: Friday, August 1, 2014 8:00 am

No dogs allowed? Not always so in some Washington stores.

Email subscribers across the country recently received a message from BarkBox on “dog-friendly chain stores.” The list included several area retailers, including Marshalls, Lowe’s, Jo-Ann Fabric and Craft, Michaels, Petco and some local restaurants.

The Missourian contacted each of these retailers and several others to see what their policy is regarding dogs.

Most store managers either didn’t know their store’s policy or referred The Missourian to a corporate office.

Marshalls, located at 1966 Charlotte’s Way in the Phoenix shopping center, is pro-pet.

“At Marshalls we are committed to conducting business in compliance with all applicable laws, rules and regulations. With regard to service animals, customers accompanied by their service animals are welcome to shop our stores at any time,” said Colleen Beauregard, a TJX spokesperson.

“Non-service animals are also permitted in our stores when allowed by local or state ordinances, so long as they, like service animals, are under control and do not pose a direct threat to the safety of others,” she said.

There are no local ordinances restricting pets inside stores.

And while Michaels corporate office offered no comment, a local manager said she doesn’t think there is a policy against dogs, but was not allowed to comment in an official capacity.

Pet-Co is known nationally as “where the pets go,” and as long as dogs and cats are leashed and up-to-date on vaccinations, they’re allowed inside, according to David McCulloch, Washington store manager. The Washington store is located at 1080 Washington Square Shopping Center.

Other pets also are welcome as long as they’re under their owner’s control and have applicable vaccinations, McCulloch said.

Orscheln Farm and Home, located at 860 Washington Crossing, also allows dogs inside “as long as they’re controlled and good tempered,” said Terry Busch, store manager. Busch said he has seen customers bring pets inside in the past.

Hillermann Nursery & Florist, a locally owned shop at 2601 E. Fifth St., took the same pet-friendly approach.

“We have so many customers come in with dogs and as long as they are friendly and don’t have a problem with other people or dogs we don’t have a problem with it. We love them,” said Stephanie Fitzgerald, marketing coordinator.

Lowe’s, located in Washington Crossing, only allows service animals.

“Our corporate policy states that for safety and sanitary reasons, no animals other than service animals are permitted in Lowe’s locations,” said Erica, a Lowe’s customer care representative, who did not give her last name.

John G’s Bier Deck, 109 W. Main, allows well-behaved leashed dogs to sit with their owners on the deck, according to owner Jeri Heisler.

A corporate representative from Jo-Ann Fabric and Craft did not return calls prior to press time. A store manager said service animals are permitted, but did not comment on non-service animals.

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