Details for Senior Loan Servicing Specialist


Now Hiring

Senior Loan Servicing Specialist
– Team Leader
The Bank of Washington has an opportunity for a motivated individual with loan servicing experience. The
ideal candidate will have worked in loan operations performing servicing functions and possess leadership
skills with a desire to move into a team lead role. This position will require the selected candidate to actively
perform loan servicing tasks and partner with peers to achieve the goals of the bank.
Essential Responsibilities:
• Upload and process new, renewed and extended loans.
• Process payments and advances on loans.
• Responsible for loan maintenance and research items.
• Reconcile Principal, Interest and Escrow accounts.
• Assist customers with loan inquiries.
• Consistent communication, practices and procedures that lead to improved effectiveness, efficiency
and overall team cohesiveness.
• Oversee quality control processes and assist with managing resources.
• Provide direction, coaching and training to the staff.
• Maintain procedures, policies and methods that ensure compliance with regulatory and/or business
Basic Qualifications:
• Working knowledge of servicing all loan types, payment processing, escrow, title, insurance, defaults,
OREO properties and daily general servicing functions.
• Proficient and confident with MS Word, Excel, Powerpoint and Outlook.
• Prior experience working with Wolters Kluwer banking platform and Fiserv Premium a plus.
• Strength in leveraging technology and report development.
• Three years’ experience in loan servicing and administration.
• Effective communication and problem solving skills.

Please submit a resume at
Bank of Washington l 200 West Main Street l Washington, MO 63090