Details for IT Tech Support Generalist


IT Tech Support Generalist
Standard Machine and Mfg. is seeking an IT Tech Support
Generalist in our plant in Gerald, Missouri.
Responsibilities of this position:
Maintaining Windows computers in a Windows server environment will
require keeping software and firmware patches up to date and updating
hardware as needed. They will maintain phone and data cabling and add/
move lines as needed, maintain label templates and databases, provide
end-user support for Microsoft Office, Windows, UPS Worldship and
other software. (Does not necessarily require experience with all software
packages, but will require the ability to diagnose problems and contact
the necessary tech support providers to provide a solution.) They will
maintain Wireless Network which includes Windows Tablets, Honeywell
RFguns and Motorola Access Points. This position may require assisting
the IT department in St. Louis with projects as time permits. They must be
available for normal Gerald plant hours and some off-hours/weekend work.
Skills required for this position:
Minimum of three years’ experience with:
Windows Operating Systems (Windows XP, Windows 7, 8, 10), some
experience with Windows Server systems (Windows Server 2003,
2012), familiarity with Network cabling standards, network maintenance/
troubleshooting, basic Router/AP configuration, familiarity with Microsoft
Office packages and the ability to coach others in their use. They should
have some experience with report writing, database maintenance, label
creation. They must be able to manage time efficiently and work without
direct supervision.
A+ certification would be desirable, but not required.
We offer a competitive salary and benefit package.
If you are interested please send resume with cover letter with salary
requirement to: Visit our website at www. to learn more about our family of companies!
If you would like, you can complete a Standard Machine Application
on the website and hit “submit”! It will come directly to HR.
We are an equal opportunity employer!