Details for eBanking Associate


eBanking Associate
The Bank of Washington is seeking an eBanking Associate who will give amazing service and
support to our customers through electronic delivery methods.
Essential Responsibilities:
 Assume responsibility and is accountable for adherence to Bank policies and procedures.
 Assist with online banking daily functions and provide service to online banking customers.
 Provide assistance and guidance to other employees with customer-related issues,
including but not limited to online and mobile banking, ACH origination, wire transfers,
remote deposit capture, or ATMs.
 Provide quality service via telephone and email, ensuring that the customers’ needs are
met by having the ability to listen and analyze problems, determine the approach and/or
solution and communicate resolution to customers in a professional manner.
 Capable of working flexible hours, could include evenings and some weekends.
Desired Characteristics:
 Easily adapt to change.
 Ability to multitask proficiently.
 Prefer previous bank experience.
 Proficient with Word, Excel, Outlook and current technology methods.
Bank of Washington is an equal opportunity employer of women, minorities, protected
veterans and individuals with disabilities.

Please submit a resume at
Bank of Washington l 200 West Main Street l Washington, MO 63090